Enter name for your container, choose container technology (LXD or Docker), your favourite Linux distribution or Docker image, and finally set resources utilization for the container (in form of CPU count, memory size and disk size).
Click on Create and your container is now ready to use.
How do I view the list of my containers?
You can choose to view the containers of your specific server only or you can view all containers at once.
Enter name, allowed IP address / range, destination container, protocol (TCP and UDP) and ports redirection description. (There is an interactive help which will guide you to correctly setup a public redirect).
Enter subject, optionally choose container server and try to describe your problem as clearly and detailed as possible.
Click on Create. Our support team will be immediately notified and will get back to you to assist you with the issue.
How do I connect to Contifier's Platform API interface?
Everything regarding our API access and usage is described separately in the dedicated API documentation.
The documentation contains examples for every possible use case you would normally do while using the Contifier Platform's control panel.
How am I billed?
You're billed automatically on a monthly basis for access to the Contifier platform, together with pay-as-you-go, pay-per-minute billing for Cloud Providers resources utilization (where your containers are running). Your virtual billing account balance is automatically updated when we bill you.
Am I billed when my containers are stopped?
Yes, you're billed even if your containers are stopped, because there are active resources allocated (container server).
How do I view my current account balance, add virtual credit to my account or view billing history?
Everything regarding Billing is organized on one screen and can be intuitively accessed from there. Under Billing / History, you can also download PDF of particular invoice (if available).
How do I view current month charges of all my container servers?
Please contact our Sales Team by opening Support Ticket if you want to upgrade your current membership type.
When adding virtual credit to my account, which payment methods do you accept?
Currently we accept PayPal payments only. We will launch credit card payments soon.
Am I billed for the exceeded network traffic?
When you consume all your network traffic of your container server in current billing cycle and additional traffic is generated, we will automatically bill you for the exceeding traffic. Invoice for the exceeded network traffic will be made available in your Billing History.
How do I buy additional disk storage to my server?
We will be launching this feature soon.
Do you offer refund in specific situations?
Each situation that may be eligible for refund will be considered individually.
Will taxes be included in my invoice?
Currently we do not charge VAT.
What type of information do you collect during payment process?
We do not collect any sensitive information like credit card details nor your PayPal account information. The only information we store is the state of payment.
User and Customer Profile
How do I update my user profile?
Click on the down arrow icon next to your name in the upper right corner of the control panel and choose My Profile.
Under Actions Menu, choose the desired action you want to perform.
Can't find suitable answer? Our support will help you.Ask here
Terms of Service
LXC.Cloud, Ltd. ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
We use third-party payment processors (the "Payment Processors") to bill you through a payment account linked to your Account on the Services (your "Billing Account") for use of
the paid Services. The processing of payments may be subject to the terms, conditions and privacy policies of the Payment Processors in addition to this Agreement. We are not
responsible for error by the Payment Processors. By choosing to use paid Services, you agree to pay us, through the Payment Processors, all charges at the prices then in effect for
any use of such paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processors, to charge your chosen payment provider
(your "Payment Method"). You expressly agree to make payment using selected Payment Method and that LXC.Cloud, Ltd. is not responsible for any loss or damage arising from the submission
of false or inaccurate information.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: service availability, errors in the description or price
of the service, error in your order or other reasons. You expressly agree that LXC.Cloud, Ltd. cannot accept any liability for loss or damage arising out of such cancellation.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of services on the Service. The services available on our Service may be mispriced, described inaccurately, or
unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a
service does not constitute a legal offer capable of attracting legal consequences.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, images, specifications, availability, and services. We reserve the right to
change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section "Availability, Errors and Inaccuracies" is without prejudice to
existing statutory rights.
Contests, Sweepstakes and Promotions
Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms. If you
will apply. The terms of service of any other "Promotions" are independent of this agreement.
Our Service provides unique platform for integrating multiple Linux containers technologies into one easily manageable containers environment. The platform utilizes CPU, storage, memory and network resources of public Cloud Providers ("Cloud Providers"), which our platform explicitly supports.
For our Service, we use pricing model ("Pricing Model") that consists of two parts - first part of the pricing model is for the subscription access ("Subscription") to the Service, and the second part is for pay-as-you-go ("PAYG") pricing model for the payment of utilized Cloud Providers resources.
Due to how our Service commercially operates, when you sign up and create customer account with us, we will automatically assign you a virtual billing account ("Billing Account") which is used for the sole purpose of billing you for your usage of the Service, based on the Pricing Model.
You can add virtual credits ("Virtual Credits") to your Billing Account by using a Payment Processor. One Virtual Credit equals to the amount of One US dollar.
Access to the Service is billed independently and on a subscription basis ("Subscription"). You will be billed on a recurring, periodic basis ("Billing Cycle"). The billed amount for the access to the Service is determined by the membership type you have at the time you're being billed. Billing Cycle is set on a monthly basis.
At the beginning of each Billing Cycle, if your billing account balance is greater or equal than the price of your membership type, you will be automatically billed for the access to the Service and the Subscription will be extended until the end of the current Billing Cycle.
If your billing account doesn't have sufficient Virtual Credits to be billed, you will be explicitly informed of this situation by the means of electronic communication (e-mail message and/or SMS message). If you want to continue using the Service for the current Billing Cycle, you are required to add enough Virtual Credits to your Billing Account as soon as possible. We will retry billing you again in the next 24 hours. If you still fail to be billed in then next 12 hours, your access to the Service will be permanently cancelled.
We use pay-as-you-go ("PAYG") pricing model for the sole payments for utilization of CPU, storage, memory and network resources when we run and provide you our Service on top of supported Cloud Providers.
When you utilize our Service by the means of ordering a container server, we automatically start to bill you for the usage, no matter if you deploy containers or not. We use pay per minute billing scheme and the Billing Account balance is automatically updated.
LXC.Cloud, Ltd. may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). The Free Trial applies only to the Subscription to the Service and does not cover PAYG charges.
At any time and without notice, LXC.Cloud, Ltd. reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
Certain refund requests for Subscriptions may be considered by LXC.Cloud, Ltd. on a case-by-case basis and granted in sole discretion of LXC.Cloud, Ltd.
When you sign up and create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may
result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service
or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or
entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. You expressly agree that we cannot be held liable for any loss or
damage arising out of any misrepresentations you make in this regard.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes the copyright or other intellectual
property infringement ("Infringement") of any person.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is
taking place through the Service, you must submit your notice in writing to the attention of "Copyright Infringement" of firstname.lastname@example.org and include in your notice a detailed description
of the alleged Infringement.
In cases where there are conflicting claims to the ownership of Copyright, it is our policy to air on the side of removing materials from our Service.
Complaints under the Copyrights, Designs and Patents Act 1988, and European Commerce Directive 2000.
If you wish to make a complaint/request that certain material be taken down, please send a request in writing to our Notice and Takedown Officer.
We, LXC.Cloud, Ltd., are committed to ensuring that the material displayed on our Service is lawful and in accordance with our UK and EU Copyright Law. To help us deal with your
complaint as quickly as possible, please include the following information in your correspondence and mark it as "URGENT":
Your contact details - including your name, email address and daytime telephone number.
Identify the material in question - please include sufficient detail to enable us to identify the material complained of.
The reasons for your objection.
We will review each objection on its merits and pending our inquiries, may remove or disable access to the relevant material from our Service.
Where appropriate, you should include information relating to the status of the material in question (i.e. Where you hold a Trademark, or own the Copyright to an image). This will
enable us to deal with your request promptly.
The Service and its original content, features and functionality are and will remain the exclusive property of LXC.Cloud, Ltd. and its licensors. The Service is protected by copyright,
trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any service without the prior
written consent of LXC.Cloud, Ltd.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by LXC.Cloud, Ltd.
LXC.Cloud, Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge
and agree that LXC.Cloud, Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or
reliance on any such content or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, please contact us.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers,
indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless LXC.Cloud, Ltd. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against
any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use
and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
Limitation Of Liability
In no event shall LXC.Cloud, Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or
punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or
use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your
transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such
damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express
or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
LXC.Cloud, Ltd. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location;
b) any errors or defects will be corrected; or c) the results of using the Service will meet your requirements.
Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will LXC.Cloud, Ltd. ever be liable to you or any
other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these
Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income,
profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other
theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by LXC.Cloud, Ltd. or any
person for whom LXC.Cloud, Ltd. is responsible, and even if LXC.Cloud, Ltd. has been advised of the possibility of such loss or damage being incurred.
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable
by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any
prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new
terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop
using the service.
If you have any questions about these Terms, please contact us.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
It also informs you of security measures we take for protecting your cloud data when you use our Service.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may
include, but is not limited to, your email address, name, phone number, postal address or other information ("Personal Information").
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP")
address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third
party service providers have their own privacy policies addressing how they use such information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not
be able to use some portions of our Service.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how
our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving
any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Cloud Data Privacy
Customer trust and data protection is our top priority. We are committed to protecting your cloud data and we guarantee that we strictly apply all industry-standard security measures to
protect it. Such measures include without limitation: data encryption, password/key protected access to containers and limited access of our personnel to data stored in cloud by you
using our Service.
There may be security and privacy limitations, which are beyond our control (especially those employed by supported Cloud Providers). By choosing to provide any kind of data to us, you understand and agree that the security, integrity
and privacy of your data cannot be 100% guaranteed.
Compliance With Laws
We will disclose your Personal Information and your cloud data where required to do so by law or in accordance with an order of a court of competent jurisdiction, or if we believe that such action is necessary
to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information and your cloud data is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive
to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your
data, except that we will always act in accordance with the relevant UK and EU legislation.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction
where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Information, to United Kingdom and process
In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal
Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove
that information from our servers.
This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
This Acceptable Use Policy ("AUP", "Acceptable Use Policy") along with our Terms of Service and Anti-Spam Policy applies to all persons and entities (collectively, "customers")
using the the Contifier Platform (the "Service") of LXC.Cloud, Ltd. ("us", "we", or "our").
Our customers may only use our Service for lawful purposes. You also agree to require your end users to comply with this AUP.
It is your responsibility to keep up-to-date with and adhere to the policies posted here.
If you engage in any of the activities prohibited by this AUP or any unlawful activities, we have the right to immediately suspend or terminate
your account without liability.
The Content displayed and / or processed by you utilizing the Service cannot contain any of the following types of content:
Content that infringes a third party's rights (copyright, trademark, patent, trade secret, or other proprietary right of any party)
according to applicable law.
Excessively profane content.
Hate-related or violent content.
Content advocating racial, ethnic, national or religious intolerance.
Content intended to advocate or advance computer hacking or cracking.
Pornography (of any type, including soft-erotic content).
Other illegal activity, including without limitation illegal export of controlled substances or illegal software.
Files that you know, or reasonably should know, cannot be legally distributed.
Malicious content (viruses, Trojan horses, worms, defects, time bombs, cancelbots, hoaxes, corrupted files), or any other similar program, software or code
that may damage the operation of another's property.
Cryptocurrency mining software or other software that can cause excessive resources usage (CPU, GPU, memory, disk and / or network).
Network probes, monitoring probes, port scanners or similar tools are only permitted if explicitly authorized by the destination host and / or network.
Other material, products or services that violate or encourage conduct that would violate any criminal laws, any other applicable laws, or any third-party
Content listed above may not be a complete list of prohibited and / or unlawful content. We reserve the right to consider any suspicious content that is not listed here as prohibited content, in our's sole discretion.
You cannot and cannot allow any third party, including your end users, to:
Generate or facilitate unsolicited commercial email ("spam"). Such activity includes, but is not limited to:
sending email in violation of any applicable anti-spam law;
imitating or impersonating another person or his, her or its email address, or creating false accounts for the purpose of sending spam;
data mining any web property to find email addresses or other user account information;
sending unauthorized mail via open, third-party servers;
sending emails to users who have requested to be removed from a mailing list;
selling, exchanging or distributing to a third party the email addresses of any person without such person's knowing and continued consent to
such disclosure; and
sending unsolicited emails to significant numbers of email addresses belonging to individuals and/or entities with whom you have no preexisting
Send, upload, distribute or disseminate or offer to do the same with respect to any unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene,
or otherwise objectionable content.
Intentionally distribute viruses, Trojan horses, worms, defects, time bombs, cancelbots, hoaxes, corrupted files, or any other items of a destructive or
Conduct or forward pyramid schemes and the like.
Transmit content that may be harmful to minors.
Impersonate another person (via the use of an email address or otherwise) or otherwise misrepresent yourself or the source of any email.
Illegally transmit another's intellectual property or other proprietary information without such owner's or licensor's permission.
Use the Service to violate the legal rights (such as rights of privacy and publicity) of others.
Promote or encourage illegal activity.
Interfere with other users' enjoyment of the Service.
Perform significant load testing without first obtaining written consent from LXC.Cloud, Ltd. (email permitted), as otherwise these may be treated as denial-of-service
Sell, trade, resell or otherwise exploit the Service for any unauthorized commercial purpose.
Modify, adapt, translate, or reverse engineer any portion of the Service.
Conduct illegal hacking or cracking activity to obtain unauthorized access in any form to our Service or to any computer system that can be accessible from our Service.
Remove any copyright, trademark or other proprietary rights notices contained in or on the Service.
Reformat or frame any portion of the web pages that are part of the Service's administration display.
Use the Service in connection with illegal peer-to-peer file sharing.
Use the Service to "mine" bitcoins and other cryptocurrencies.
Use the Service to perform excessive resources usage (CPU, memory, disk and/or network).
Display any content on the Service that contains any hate-related or violent content or contains any other material, products or services that violate or encourage
conduct that would violate any criminal laws, any other applicable laws, or any third party rights.
Modify the Contifier logo or any other LXC.Cloud, Ltd. marks.
Use the Service to operate an "open proxy" or any other form of Internet proxy service that is capable of forwarding requests to any End User or third
party-supplied Internet host.
Use the Service to access a third party web property for the purposes of web scraping, web crawling, web monitoring, or other similar activity through a web
client that does not take commercially reasonable efforts to:
identify itself via a unique User Agent string describing the purpose of the web client; and
obey the robots exclusion standard (also known as the robots.txt standard), including the crawl-delay directive.
Use the Service, or any interfaces provided with the Service, to access our Service in a manner that violates the AUP.
Activities listed above may not be a complete list of prohibited and / or unlawful activities. We reserve the right to consider any suspicious activity that is not listed here as prohibited activity, in our's sole discretion.
We reserve the right at all times to disclose any information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request,
or to edit, refuse to post or to remove any information or materials, in whole or in part, in our's sole discretion.
We reserve the right to update this AUP at any time.
If you have any questions about this AUP, please contact us.
Please read this Anti-Spam Policy ("Policy", "ASP") carefully before using the Contifier Platform (the "Service") operated by
LXC.Cloud, Ltd. ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with this Policy. This Policy applies to all visitors, users and others
who access or use the Service.
By accessing or using the Service you agree to be bound by this Policy. If you disagree with any part of this Policy then you may not access the Service.
In the context of electronic messaging, "spam" means unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
We have a zero-tolerance spam policy.
Our messaging systems automatically scan all incoming email and other messages and filter out messages that appear to be spam.
We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.
You can reduce the risk of a message being caught by the spam filters by:
sending the message in plain text (instead of, or in addition to, HTML);
removing any message attachments;
avoiding the terminology and text styling typically used by spammers; and/or
ensuring that your messages are scanned for malware before sending.
Upon request we enable users to send email messages to others using our Service.
Users must not use our Service or any of our other services to store, copy, send, relay or distribute spam.
In any event where we will find out that you are conducting illegal spam activity (as described above, but not limited to) using our Service, we have the right to immediately suspend or terminate your account without prior notice without liability.
We may amend this policy at any time by publishing a new version on our website.
If you have any questions about this Policy, please contact us.